Welcome to SJS – Superior Janitorial Services. By accessing our website and using our cleaning services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

---

1. Introduction

These Terms & Conditions govern the use of services provided by SJS – Superior Janitorial Services, located at:

370 Queen St, Sault Ste. Marie, ON
Phone: +1 (705) 943-3120

By booking or using our services, you agree to these terms in full.

---

2. Services Provided

SJS – Superior Janitorial Services offers professional cleaning services, including but not limited to:

• Residential Cleaning
• Commercial Cleaning
• Office Cleaning
• Airbnb Cleaning
• Deep Cleaning
• Move-In / Move-Out Cleaning
• Janitorial Services
• Post-Construction Cleaning

All services are subject to availability and scheduling.

---

3. Booking & Scheduling

Clients may schedule services by phone, email, or through our website.

• Appointments are confirmed based on availability.
• We reserve the right to reschedule appointments due to weather conditions, emergencies, or unforeseen circumstances.
• Clients must provide accurate contact and property information during booking.

---

4. Payments

Payment for services is due upon completion unless otherwise agreed.

We may accept:

• Credit/Debit Cards
• Online Payments
• Cash Payments
• E-Transfers

Late payments may result in additional charges or suspension of future services.

---

5. Cancellation Policy

We kindly request at least 24 hours’ notice for cancellations or rescheduling.

Failure to provide sufficient notice may result in a cancellation fee.

---

6. Client Responsibilities

Clients are responsible for:

• Providing safe access to the property
• Securing valuable or fragile items
• Informing us of any special cleaning instructions or safety concerns

SJS is not responsible for damage caused by unstable or improperly secured items.

---

7. Satisfaction Guarantee

Customer satisfaction is important to us. If you are unsatisfied with any aspect of our service, please contact us within 24 hours so we can address the issue appropriately.

---

8. Limitation of Liability

While we take every precaution to provide safe and professional services, SJS – Superior Janitorial Services shall not be liable for:

• Pre-existing damage
• Normal wear and tear
• Losses caused by circumstances beyond our control

Our liability is limited to the value of the cleaning service provided.

---

9. Website Use

All content on this website, including text, images, logos, and graphics, is the property of SJS – Superior Janitorial Services and may not be copied or reproduced without written permission.

Users agree not to misuse the website or attempt unauthorized access to our systems.

---

10. Privacy

We respect your privacy and are committed to protecting your personal information. Any information collected through our website or services is handled according to our Privacy Policy.

---

11. Changes to Terms & Conditions

SJS – Superior Janitorial Services reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Continued use of our services after changes are posted constitutes acceptance of the updated terms.

---

12. Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

SJS – Superior Janitorial Services

📍 370 Queen St, Sault Ste. Marie, ON
📞 +1 (705) 943-3120